Both compartments have changed
Tell us whether the refrigerator and freezer changed at the same time, and provide any readings you already have. Keep the description factual rather than naming a compressor or another part as the diagnosis.
Local service · Southwest Florida
When an LG refrigerator is not cooling as expected, start with a record of both compartments and the service history. The goal is a diagnosis and a clear repair decision for your appliance, not a parts guess from the brand name.
Your model and symptom help us review the request. An appointment is confirmed separately after the address and route are checked.
Describe the problem
Tell us whether the refrigerator and freezer changed at the same time, and provide any readings you already have. Keep the description factual rather than naming a compressor or another part as the diagnosis.
Identify the location and describe any visible frost, unusual noise or water. Do not remove panels to investigate; a photo of an accessible area and the model are enough to start a request.
Share what was done, when it was done and how long the appliance behaved normally afterward. Applicable coverage and the cause of the present symptom need their own review.
Model-specific documentation, inspection and parts availability determine the repair option. Compressor or sealed-system work is reviewed for the individual LG refrigerator, with the proposed scope and price explained before work.
Model-specific references
LG’s U.S. error-code reference separates French Door, Side-by-Side, Bottom Freezer and Top Freezer refrigerators. Include your layout with the complete model so the correct reference can be selected.
LG U.S. refrigerator error-code referenceRecord all visible letters, numbers and spacing, or take a clear photo. Use the display format and model information together; a partial code or a similar-looking refrigerator is not enough to select instructions.
Check the LG display formatBefore you contact us
Share only information you can obtain safely. Do not open electrical panels, bypass a lock or run a leaking or unsafe appliance to demonstrate the problem.
Plan the visit
We serve the corridor from Punta Gorda to Naples, including Alva and Lehigh Acres. Share the service address so we can review the appliance, access and route. Sanibel and Fort Myers Beach visits are subject to individual route and access confirmation.
We explain the diagnosis and proposed repair price before billable repair work begins. Applicable repair coverage is confirmed with the agreed work.
Related help
A code is not a complete diagnosis. Match any reference to the full model and applicable instructions.
Questions before service
We do not promise a compressor replacement from the symptom or brand alone. The model, current findings and proposed repair need to be evaluated before parts are selected.
Share the model, approximate age and previous repair history. Once diagnosis establishes the proposed work, compare the repair scope and price with your replacement options.
That must be confirmed with the warranty provider. This page does not establish manufacturer coverage or authorization, and Art’s repair terms are separate from any manufacturer policy.
These references help identify model-specific information. They do not establish manufacturer authorization or warranty coverage for a service visit.
Include the model, symptom and service location. We’ll review the request and confirm the next step.